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Reply to customer's complaint Letter

Subject: Reply to your Compliant for machinery service

Dear Sir/Madam,

Your kind self we have take notice of your complaint .You claimed warranty against our machine that you had. Our experts have visited your office to examine that machine. According to our experts that machine is mishandled that do not cover the warranty. As you are our valuable customer and we want to retain you we can repair that machine in low cost charges.

We will wait for your positive response

Regards

Mr. Resume

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